Frequently Asked Questions

Questions? We've Got Answers.

Everything you need to know about pricing, containers, coverage, and getting started with Prime Oil Recovery.

General

What is Prime Oil Recovery LLC?

We're a used cooking oil collection service based in North Carolina. We install containers, collect used cooking oil from restaurants, hotels, and food-service businesses, and pay for oil that meets our quality standards. Founded in 2024, we operate statewide across all 100 NC counties.

Do you have a physical office I can visit?

No — we're a mobile, on-site service. Our team comes to you for pickups and container installation; there's no walk-in location. Call or WhatsApp us at (646) 314-2056 to schedule anything.

What areas do you serve?

All 100 counties of North Carolina, plus Anderson and the surrounding Upstate South Carolina area. We have dedicated coverage pages for our most active areas — see our full service-area list on the Coverage page.

Pricing & Payment

How much do you pay per gallon?

Up to $1.50 per gallon, depending on oil quality. We assess quality with a simple visual purity check at pickup — mainly checking for water or soap contamination.

How do you determine oil quality?

We use a simple grading scale based on purity — clean oil free of water or soap contamination earns the higher end of our rate range.

When and how do I get paid?

Payment is made on the schedule agreed with our team, on time, every visit — no chasing invoices.

Containers & Service

What container sizes do you offer?

55, 150, and 300-gallon containers, sized to match your kitchen's real volume. We help you choose the right size when we set up your account.

Do you install the container, or do I need my own?

We install the container as part of setting up your account — there's no cost to get one installed at the start of service.

How often will you pick up my oil?

Pickup frequency is based on your actual volume, not a fixed one-size schedule. We'll set an initial schedule and adjust it as needed.

What if my container fills up faster than expected?

Reach out for an emergency pickup — we can accommodate unscheduled collections when a container fills ahead of schedule.

Switching Providers

I already have a used cooking oil provider — can I switch to you?

Yes. Tell us about your current provider and contract situation when you request a quote, and we'll walk you through what switching looks like for your specific case.

Is there a fee or penalty for switching?

Any fee would depend on your existing contract with your current provider, not on us — we don't charge a switching fee ourselves. Check your current agreement, and we're happy to help you understand the process.

Getting Started

How do I request a quote?

Fill out the quote form on our Contact page, call us, or message us on WhatsApp at (646) 314-2056. We typically respond within one business day.

What information do I need to provide?

Your business name, location, and an estimate of your monthly oil volume — even a rough estimate is fine. We'll take it from there.

How quickly can service start after I request a quote?

Once we confirm your details and schedule container installation, service can typically begin within the same week.

Still Have Questions?

Reach out directly — we typically respond within one business day.

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